Privacy notice

Information we collect

We collect information you choose to give us directly, primarily through the enquiry and reservation forms on this site. This may include:

• Your full name and email address
• Your phone number, if you choose to provide it
• Details you include about planned dates, party size, room preference or dietary requirements
• The content of any message you send us

We do not collect payment card details, government identification numbers, or gambling account information through this website, because no such transactions or accounts exist here.

How we use this information

We use the information submitted through our forms solely to respond to your enquiry or reservation request, confirm availability, and communicate with you about your planned stay. We do not use this information to make automated decisions about you, and we do not sell it to third parties.

Cookies

This site uses a small number of cookies. Essential cookies are required for basic site function, such as remembering your cookie preference and keeping the navigation menu working correctly; these are always active. Preference cookies remember optional choices you make on the site. Analytics cookies would help us understand site usage in aggregate, though no analytics scripts currently run on this site.

You can review or change your cookie choices at any time using the “Cookie settings” link in the footer of any page.

Sharing of information

We do not sell personal information. We may share information you provide with hotel staff directly responsible for handling your enquiry or reservation, or with a service provider who helps us operate this website (for example, hosting infrastructure), under obligations to keep it confidential and secure.

Retention

We retain enquiry and reservation information only for as long as necessary to respond to your request and, where applicable, to maintain records related to your stay, after which it is deleted or anonymised in the ordinary course of business.

Your rights & choices

You may ask us at any time to tell you what information we hold about you, to correct it, or to delete it, subject to any legal or record-keeping obligation that requires us to retain certain information. To make a request, contact us using the details below.

Security

We take reasonable technical and organisational measures to protect the information you share with us against loss, misuse or unauthorised access. No method of transmission or storage is completely secure, and we encourage you to avoid sending sensitive information through the enquiry form.

Contact us

If you have a question about this privacy notice or how your information is handled, please write to us at [email protected].